The Rehabilitation Center strives to make it easy for you to get skilled, advanced multidisciplinary care. This page is where you will find new-patient forms, notice of privacy practices, what you can expect on your first visit and answers to questions we are frequently ask.
Frequently Ask Questions
Do I need a referral from my primary doctor for physical, occupational or Speech Therapy services?
You must have a doctor's referral to see a physical therapist in Texas in most cases. Some Occupational & Speech therapy does not require a referral however most major insurance companies require it. Please call your insurance provider to verify your benefits/coverage/requirements.
What happens during my first visit?
You should plan to arrive approximately 15 minutes early for your first appointment in order to complete your initial paperwork. Your first visit consists of initial evaluations that will last 45 minutes to one hour. During your first visit, your therapist will ask you many questions to gather a thorough medical history and perform an in-depth evaluation. This ensures that our therapists have all of the information needed to design the most effective treatment plan for you.
What should I bring to my appointment?
For Physical & Occupational Therapy it is recommended you wear loose-fitting, comfortable clothes. Also, please make sure to bring copies of your Driver's License (or State issued ID), all insurance cards, and any documentation of prior visits to other clinics, X-ray or MRI results
What are my payment options?
Most health insurances will cover therapy services. Each visit will usually require a co-payment or deductible with co-insurance. The Rehabilitation Center accepts most major insurances, and Workers’ Compensation. We accept cash and credit cards for out-of-pocket expenses, co-payments and co-insurance payments. We also offer affordable payments for self-pay patients.
How often do I need to come to the clinic for therapy?
Your therapist will let you know how often you will need to have therapy. Every patient is different, so you may need to come in multiple times per week or only once a week.
How long is a therapy session?
Initial evaluations are typically 45 minutes to one hour, and follow-up visits are 30 minutes for children and one hour for adults in most cases.
Is it alright to request a specific therapist?
Absolutely! We will do everything we can to make your visit comfortable and accommodate any special requests you may have.
What should I do after my visit?
Make sure you schedule your next visit if your therapist indicates that another visit is necessary. If your therapist prescribed any sort of home-exercise program, be sure to follow through with it. Follow your therapist’s guidance about resting your injury.
How can I schedule an appointment?
Simply call (903) 893-7457 to schedule your appointment. Our staff will be happy to assist you!
How long will it take to be scheduled after you received my referral?
This varies by patient and insurance providers. Most insurances require authorization for our services. In most cases 1-3 days but can vary greatly as we have no control over how long the insurance providers take to approve request. if we have a therapist with an opening. We try to schedule your appointment as soon as possible for you.